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Return Policy

Returns are allowed if we receive them within the first 45 days after shipment, subject to the conditions and exceptions below. When we receive a returned product, that satisfies the conditions below, we will refund your purchase price, less shipping, and send a confirming e-mail. If you chose a free shipping option we will deduct the actual post office or UPS shipping charge that we incurred from your refund.

  1. When you want to return a product you must first send an e-mail to: service@discountbible.com within the first 30 days after purchase. Please type the subject of your email as “DISCOUNT BIBLE PRODUCT RETURN” and let us know your invoice number and a brief reason for the return. We will not respond to this email message unless requested to do so.

  2. You should return your item by United States Post Office (USPS), United Parcel Service (UPS) or FedEx to: DISCOUNTBIBLE RETURNS, 421 Worthington Dr., Mars,PA 16046-7103. In the package, please include a copy of your Discount Bible invoice with a brief note explaining the reason for the return. Credit for returns that are received with a postmark orwww.ups.comshipping date confirmation that is later than 45 days after shipment will not be allowed.

  3. Software downloaded over the Internet is non-returnable. For software delivered on CD or DVD, returns are not allowed if you have registered it with the publisher. If the product has not been registered, you must first uninstall it before the return. All retail packaging and all package inserts, manuals, DVD/CD cases and CD/DVD's must also be returned. If any part of the product you received is missing or damaged, we may refuse to accept it back as a return or may charge a restocking fee. We do not accept the return of products not purchased directly from our company.Unless the product has not been opened, BibleWorks software is not returnable under any circumstances. If a BibleWorks product is defective you should contact the publisher at: (757) 627-7017

  4. Bibles and books must be returned unmarked and unused in their presentation boxes, if supplied.

  5. If your product is defective on receipt (other than for a Bible name imprint mistake) you should look for the publisher’s information with or on the product and contact them directly. Please tell them you purchased their product from Value Growth, Inc (Discount Bible) and follow their directions. If you have any problem contacting the publisher please contact us by email to: service@discountbible.com and type the subject of your email as “DEFECTIVE PRODUCT”

  6. If there is a mistake in the personalization (name imprint) on a Bible you should contact us on receipt by email to: service@discountbible.com. Please type the subject of your email as “BIBLE NAME IMPRINT MISTAKE”.

  7. These products are non returnable: Software that was downloaded over the Internet. Bibles with a correct name imprint, unless they are otherwise defective; products marked as CLOSEOUTS; products that have been registered with the publisher or with rebates that have been applied for.

Please Note:

  • We process refunds on the same or next business day after receiving products back. Your bank will usually put a hold on the funds for a few days after we have processed the refund, depending on their policies.

  • Software technical support is supplied by the publishers of the products. Please check for the publisher’s Internet support resources provided in your documentation, or on your software Help Menu, or listed below. If it is taking some time to work out a solution with the publisher please send an email to: service@discountbible.com, provide your order/invoice number, and ask for an extension to the 45 day return period.

For product quality problems, or for technical or operating problems, please contact the publisher or manufacturer directly for service or replacement.

Supplier

Customer Support:

Click on the underlined Internet link

Alpha Omega / LifePac Alpha Omega
B&H Publishing B&H
BibleSoft / PC StudyBible

Biblesoft

BibleWorks

BibleWorks

Cambridge - Baker Baker Books
Crossway / Good News Crossway
Franklin Electronics

Franklin Electronics

Foundation Publications Foundation
Hendrickson Hendrickson
Thompson Chain Reference Kirkbride
Membership Plus ACS Technologies
NowBible DanTeck Group
Thomas Nelson

Thomas Nelson

Tyndale House Tyndale
Wordsearch / QuickVerse

WORDsearch

Zondervan

Zondervan